At Cunin Construction LLC, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how it may be shared, the choices available to you, and the security measures we use to protect your information. By using our website or communicating with us, you agree to the practices described in this policy.

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1. Information We Collect

We collect personal information that you voluntarily provide when you contact us, request services, submit forms, or communicate with us in any way.

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a. Personally Identifiable Information (PII) may include:

• Name

• Address

• Email address

• Phone number

• Roofing or service-related details

• Photos or documents you submit

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b. Automatically Collected Information

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When you visit our website, we may collect information through cookies, analytics tools, and server logs, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

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2. How We Use Your Information

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Cunin Construction LLC uses your information to:

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• Provide roofing and exterior services

• Schedule appointments and inspections

• Communicate updates about your project

• Send invoices, receipts, reports, or contracts

• Respond to your questions or service requests

• Improve our website, customer service, and operations

• Send email or SMS notifications with your consent

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We do not sell or rent your personal information to any third parties.

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3. Sharing of Information

We may share your information only with:

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• Internal staff for scheduling, billing, and service delivery

• Service providers such as CRMs, communication tools, or financing partners

• Insurance companies when assisting with claims (if applicable)

• Government or legal authorities only when required by law

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Your information is never shared with third parties for marketing purposes.

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4. Messaging Consent & SMS Policy (TCPA Compliant)

Cunin Construction LLC communicates with customers through SMS and email for scheduling, project updates, billing, inspection reminders, and service notifications. We follow strict opt-in procedures.

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A. Verbal Opt-In (In Person or Phone)

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When a customer is registered for the first time, our staff is trained to request permission for SMS communication. Customers may verbally opt in during:

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• Phone calls

• In-person consultations

• Office visits

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Customers are informed verbally that:

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• “Message and data rates may apply.”

• “Message frequency may vary.”

• “You may reply STOP to unsubscribe anytime.”

• “You may reply HELP for more information.”

• “Your information will not be shared with third parties.”

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B. Website / Online Opt-In

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When submitting a form online, customers may be presented with the following disclosure:

“By submitting this form and signing up for texts, you consent to receive SMS messages from Cunin Construction LLC at the phone number provided, including messages sent by an automated system. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP. Reply HELP for additional information. Your information will not be shared with third parties.”

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5. Your Access to & Control Over Your Information

You may opt out of future communications at any time.

You may also request:

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• To see what data we have about you

• To update or correct your information

• To delete any data we have about you

• To express concerns about how your data is being used

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To request any of the above, contact us at:

Email: office@cuninny.com
Phone: 803-800-1100

6. Security Measures

We take numerous precautions to protect your information:

Online Security

When collecting sensitive data (such as credit card information or personal documents), we encrypt the information and transmit it securely.
You can confirm this by checking for:

• A lock icon in your browser

• “https://” at the beginning of the website URL

Offline Security

Access to personally identifiable information is strictly limited to employees who need it to perform specific job functions such as:

• Billing

• Customer service

• Scheduling

• Project management

Our servers and computers storing this information are kept in a secure environment.

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7. If You Believe This Policy Has Been Violated

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If you feel that we are not abiding by this Privacy Policy, please contact us immediately at:

 803-800-11000 - office@cuninny.com